PRIVACY
Privacy Policy
A clear overview of how Elysium collects, uses, stores, and protects personal information across website enquiries, vehicle reservations, membership applications, events, and related services in the United Kingdom.
Who We Are
Elysium provides luxury vehicle access, membership services, concierge support, and curated events in the United Kingdom. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, contact us, apply for membership, enquire about a vehicle, make a reservation, or register interest in an event.
Elysium Club Hub: Third Floor, 3 Hill Street, Edinburgh, Scotland, EH2 3JP
What We Collect
We may collect personal information such as your name, email address, telephone number, address, booking details, membership interests, event details, payment-related records, driving licence or verification information, and correspondence with us. We may also collect website usage data, device information, and analytics or tracking data where permitted.
How We Use Your Information
We use your information to respond to enquiries, assess applications, manage reservations and memberships, process payments and deposits, coordinate events and concierge services, maintain records, protect the business against fraud or misuse, and improve the performance of our website and communications.
Third-Party Sharing
We may share relevant information with trusted service providers where necessary to operate the business, including payment processors such as Stripe, technology providers, insurers, hospitality or event partners, professional advisers, and competent authorities where required by law. We do not sell your personal information to third parties.
Cookies and Tracking
Our website may use essential cookies and, where you allow them, analytics and marketing technologies such as Google Analytics, Google tags or pixels, and other tracking tools. Non-essential tracking is only used where consent is required and has been given. Please see our Cookies page for more information.
Data Protection and Retention
We use reasonable organisational and technical measures to protect personal information from loss, misuse, unauthorised access, or disclosure. We keep personal data only for as long as reasonably necessary for enquiries, reservations, memberships, events, legal compliance, accounting, and dispute handling.
Your Rights
Depending on applicable law, you may have the right to request access to your personal information, ask us to correct inaccurate information, request deletion where appropriate, object to certain processing, restrict processing, withdraw consent where consent is relied on, or make a complaint to the Information Commissioner’s Office.
Contact
For privacy-related enquiries, please contact
Landline: 0131 261 6061
Whatsapp: 07547022020
Emails:
